Privacy Policies

Effective Date: November 2023

1. Introduction

Absolute Computing Pte Ltd (“we,” “us,” or “our”) is committed to protecting your privacy and complying with all applicable data protection laws and regulations, including the Personal Data Protection Act 2012 (Singapore) (“PDPA”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, server-rack.sg (the “Website”), and use our e-commerce services.

2. Collection of Personal Information

We collect personal information from you in a variety of ways, including:

• Information you provide directly to us: We collect personal information that you provide directly to us, such as your name, email address, postal address, and phone number, when you create an account, subscribe to our newsletter, place an order, or contact us for customer support.
• Information we collect automatically: We collect certain information automatically when you visit our Website or use our e-commerce services, such as your IP address, browser type, operating system, and device type. We may also collect information about your browsing activity on our Website and e-commerce platform, such as the pages you visit, the products you view, and the items you add to your cart.
• Information we collect from third parties: We may collect personal information about you from third parties, such as our payment processors, social media platforms, and marketing partners.

3. Use of Personal Information

We use your personal information for a variety of purposes, including:

• To provide our services: We use your personal information to provide you with our services, such as to create your account, process your payments, fulfill your orders, and deliver our products and services to you.
• To improve our services: We use your personal information to improve our services, such as to personalize your experience, provide you with relevant content and product recommendations, and troubleshoot technical issues.
• To send you marketing communications: We may use your personal information to send you marketing communications, such as newsletters, promotional offers, and surveys. You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link in any of our emails or by updating your preferences in your account settings.
• To protect our rights and property: We may use your personal information to protect our rights and property, such as to investigate fraud, prevent abuse of our services, and defend against legal claims.
• To comply with laws and regulations: We may disclose your personal information to comply with laws and regulations, such as to respond to a subpoena or court order.

4. Disclosure of Personal Information

We may disclose your personal information to third parties in the following circumstances:

• To our service providers: We may disclose your personal information to our service providers, such as our payment processors, email marketing providers, website analytics providers, and e-commerce platform providers. We require our service providers to protect your personal information and to use it only for the purposes we have authorized.
• To our marketing partners: We may share your personal information with our marketing partners, such as our advertising partners and social media platforms, to show you relevant ads and promotions. We require our marketing partners to comply with all applicable data protection laws and regulations.
• To comply with laws and regulations: We may disclose your personal information to comply with laws and regulations, such as to respond to a subpoena or court order.
• To protect our rights and property: We may disclose your personal information to protect our rights and property, such as to investigate fraud, prevent abuse of our services, and defend against legal claims.

5. Your Choices

You have the following choices regarding your personal information:

• You can access and update your personal information: You can access and update your personal information by logging into your account or contacting us.
• You can unsubscribe from marketing communications: You can unsubscribe from our marketing communications at any time by clicking on the unsubscribe link in any of our emails or by updating your preferences in your account settings.
• You can request to delete your account: You can request to delete your account by contacting us. However, please note that deleting your account may not delete all of your personal information from our systems. We may retain certain personal information for as long as necessary for our legitimate business purposes, such as to comply with our legal obligations, resolve disputes, and prevent fraud.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Cookies

Our website uses cookies to enhance your experience and provide you with personalised services. Cookies are small text files that are stored on your computer or device when you visit a website. They are used to remember your preferences, such as language and region settings, and to track your browsing activity on our website.

You can control the cookies that we use on our website by adjusting your browser settings. Most browsers allow you to block or delete all cookies, or to block or delete specific types of cookies. However, blocking or deleting cookies may prevent you from using some of the features on our website.

8. Children’s Privacy

Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our Website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us.